xpickup Privacy Policy: How We Protect Your Personal Information

1. Introduction and General Provisions

Welcome to XPickup. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is received and collected by XPickup and how it is used. Our primary goal is to provide a secure, authentic, and enjoyable dating experience while respecting your personal data.

By accessing our website at xpickup.net and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our platform immediately.

2. What Data We Collect

To provide and improve our services, we collect several types of information from and about users of our platform.

• Information You Provide Directly: This includes data you submit when creating an account, such as your name, email address, date of birth, gender, preferences, profile pictures, and biographical information you choose to share.
• Automatically Collected Information: When you interact with our site, we automatically receive and record information from your browser or device. This may include your IP address, device type, browser type, operating system, referring URLs, pages viewed, search terms, and dates/times of your visits.
• Communication Data: Contents of messages you send through our platform, including chat logs and any media shared in private conversations (subject to our community guidelines).
• Usage and Preference Data: Information about how you navigate the platform, your interactions with other profiles, features you use, and preferences you set.

3. How We Use Your Data

We use the information we collect for various legitimate business purposes, including:

• To create, maintain, and secure your user account.
• To personalize your experience and show you relevant profiles and content.
• To facilitate connections and communication between consenting users.
• To improve, test, and monitor the effectiveness of our platform.
• To communicate with you about service updates, security alerts, and promotional offers (you can opt-out of marketing communications).
• To prevent, detect, and investigate fraud, security breaches, and potentially prohibited or illegal activities.
• To comply with legal obligations and enforce our Terms of Service.

We process your data based on your consent, the necessity to perform our contract with you, and our legitimate interests in operating a safe and functional service.

4. Sharing Data with Third Parties

We value your trust and do not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, payment processing, data analysis, customer support). These partners are contractually obligated to handle your data securely and only for the purposes we specify.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We will share personal information with third parties when we have your explicit consent to do so.

Any shared data is minimized to what is necessary for the specific purpose.

5. Data Protection and Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Data encryption in transit (SSL/TLS) and at rest for sensitive information.
• Regular security assessments and penetration testing.
• Access controls and authentication procedures to restrict data access to authorized personnel only.
• Secure development practices and regular staff training on data protection.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to responding promptly to any suspected data breaches.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data. We will respect and facilitate the exercise of these rights, which may include:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to correct inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data, subject to certain legal exceptions.
• Restriction/Objection: The right to restrict or object to our processing of your data.
• Portability: The right to receive your data in a structured, machine-readable format.
• Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We may need to verify your identity before processing your request.

7. Cookies (Cookies)

We use cookies and similar tracking technologies to track activity on our service and hold certain information to enhance your user experience.

• Essential Cookies: Necessary for the website to function (e.g., login session, security).
• Preference Cookies: Remember your settings and preferences (e.g., language, theme).
• Analytics Cookies: Help us understand how visitors interact with the website, providing information about page visits, bounce rates, etc.
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our service. Our Cookie Policy provides more detailed information and management options.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We will also provide a more prominent notice (such as an email notification or a banner on our service) for significant changes. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the service after any modification constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:

Email: [email protected]

Mailing Address:
XPickup Privacy Team
Data Protection Office
123 Connection Street, Suite 500
San Francisco, CA 94107
United States

We aim to respond to all legitimate inquiries within 30 days.